For U.S. carriers and owner-operators

Stop losing money while your trucks wait

Detenly tracks detention from the moment your driver arrives until the broker pays. It watches the clock, warns you before free time runs out, collects the proof, builds the claim, and follows up when nobody answers.

One load, one wait: driver arrives 10:03 AM, leaves 2:37 PM. Four hours and 34 minutes on site, two hours free, $50 per hour. $128.33 billable. How many of those did your fleet write off last month?

Live waiting board

Load #4821 · John M.

Walmart DC — Dallas, TX

Detention active

2h 42m on site · $35 accumulated

Load #4828 · David R.

Costco DC — Fort Worth, TX

Approaching detention

1h 37m on site · 23 min until the clock starts

Load #4834 · Mike T.

Amazon Facility — Houston, TX

Normal wait

37m on site

Every truck sitting at a dock, on one screen. You intervene where the money is, instead of remembering all of it.

Illustrative preview of the waiting board in development.

The problem

The detention money is already owed. It is rarely collected.

Your Rate Confirmations already include detention terms. Your drivers already wait. The American Transportation Research Institute estimated detention cost the industry roughly $3.6 billion in direct expenses in 2023. For a small fleet, that loss is not a strategy problem — it is a documentation, timing, and follow-through problem.

  • Arrival and departure were never recorded the way the broker expects
  • Rate Confirmation detention terms stayed buried in an email
  • The broker was not notified before free time ran out
  • The BOL times do not match your records
  • Nobody followed up after the claim was sent
  • Proof is scattered across texts, inboxes, and photos in the cab

Dispatchers do not lose this money because they are careless. They lose it because nobody has time to babysit every waiting truck, and a $128 claim never feels worth the paperwork — until you add up a year of them.

How Detenly works

One load. One timeline. One outcome: get paid.

  1. 01

    Add the load

    Broker, driver, pickup and delivery appointments, Rate Confirmation, and the detention terms that apply — free time, hourly rate, notification requirement.

  2. 02

    Track the wait

    Arrival starts the timer. Detenly warns you before detention begins, then shows billable hours and dollars accumulating live.

  3. 03

    Notify and prove

    Send the broker notice on time and record it. Collect the Rate Con, BOL, POD, timestamps, and driver confirmation in one place.

  4. 04

    Claim and collect

    Generate the claim with evidence attached, track its status, follow up when the broker goes quiet, and record what was actually paid.

Proof, not arguments

Brokers pay claims they cannot dispute

Every claim leaves with an evidence package assembled while the load was running — not reconstructed from memory three weeks later.

What ships with every claim

  • Rate Confirmation with detention terms
  • Arrival timestamp and location
  • Departure timestamp and location
  • Broker notification record — time, recipient, message
  • BOL and POD uploaded by the driver
  • Driver confirmation of the wait
  • Full audit timeline of every event and edit

You always know where the claim stands

DraftSubmittedPendingApprovedPaid

Partial approvals and rejections are tracked too, with the amount requested, approved, and actually paid recorded side by side.

Follow-up happens whether you remember or not

  • Day 0Claim submitted with evidence attached
  • Day 3No response — Detenly prompts a follow-up
  • Day 7Second follow-up drafted for you
  • Day 14Escalation recommended

Why Detenly

A financial recovery tool, not another trucking platform

Focused products win. Detenly answers one question: did we get paid for the time our truck sat waiting?

Not another TMS

Detenly does not dispatch loads, optimize routes, file IFTA, or replace your ELD. It does one job: recover detention revenue.

Built for the follow-through

Most detention money is lost after the truck leaves — missing proof, late notice, no follow-up. That is exactly the part Detenly automates.

Brokers never install anything

Notifications and claims go out by email, the way business already happens. No broker account, no portal, no adoption problem.

Every rule is editable

Two hours free at $50/hour. Thirty-minute increments. A $250 cap. No detention at FCFS facilities. Set the terms per load and override anything by hand.

Drivers only see driver work

Confirm arrival, upload the BOL, confirm departure. No claims, no accounting, no financial data they should not see.

Measured in dollars recovered

Not dashboard widgets or feature count. If a feature does not help you detect, prove, notify, claim, or collect, it does not ship.

What Detenly will never be

Full dispatch TMSLoad boardELD replacementRoute optimizationFuel and IFTAPayroll and accounting

Keep the software you already run. Detenly sits beside it and recovers the money that software was never designed to chase.

Built for the people who do the work

Simple enough for drivers. Complete enough for dispatch.

Small fleet dispatcher

3–50 trucks

You already assign loads, chase drivers, and talk to brokers all day. Detenly watches every waiting truck so you only step in when money is at risk.

Owner-operator

You drive and dispatch

Add a load, confirm arrival, upload documents, send the claim, see if you got paid. Nothing else to learn.

Fleet owner or manager

You watch the numbers

Detention detected, claimed, recovered, and lost — broken down by driver, broker, and facility.

What we are building first

The first release does one job completely

No half-finished modules. Everything below exists to detect detention, prove it, notify the broker, claim it, and collect it.

  • Company account with team members and drivers
  • Load management with Rate Confirmation upload
  • Detention rules — free time, rate, notification requirement
  • Arrival and departure with timestamp and location evidence
  • Automatic waiting timer and live detention estimate
  • Alerts before detention starts and when documents are missing
  • Broker notification with a recorded send
  • Document storage — Rate Con, BOL, POD, evidence
  • Claim generation with the evidence package attached
  • Claim tracking from draft through paid
  • Dashboard of waiting trucks, money accumulating, and revenue recovered

The only metric that matters

Detention revenue recovered

Not logins, not features. If your recovered detention does not go up, Detenly is not working.

Before

$700/mo

detention actually collected

After

$3,100/mo

with the wait tracked and claimed

Difference

+$2,400/mo

same trucks, same loads

Illustrative target, not a customer result. Detenly is pre-launch — we are looking for U.S. carriers to prove these numbers with us.

Early access

Help us build this with your fleet

Detenly is being built now for U.S. carriers who are tired of leaving detention dollars at the dock. Join the list and you will hear from us before we open access.

  • Early access for dispatchers and owner-operators
  • Tell us how your brokers actually handle detention
  • Launch updates only — no newsletter, no spam

We read every one of these. It is how we decide what to build next.

Currently serving U.S. carriers. No spam — launch updates only, unsubscribe anytime.